Frequently Asked Questions

We offer shipping to the Mainland UK!
We ship your orders on Monday, Wednesday and Friday. You get to choose which date you’d like it shipped!

We send our Cookies via Royal Mail. Delivery usually takes between 1-3 business (Monday to Friday, excluding national holidays) after it has been posted. It might take longer in some cases.

Please note: If the recipient is not home to receive the order, and the delivery driver cannot leave it in a safe place, a re-delivery fee may occur.

Cookies are best stored in an airtight container and at room temperature.

You can freeze your cookies on arrival for up to 3 months. When you’re ready to consume, bring back the Cookie to room temperature and then place it in a pre-heated oven at 180°C for 4-5 minutes or until warmed through.

Around 170g each.
They are huge!

A number of our products contain HAZELNUTS as well as other NUT varieties. Please be aware that all items are prepared in the same kitchen, therefore there might be traces of nuts in ALL of them. Please do not take a risk as they are not suitable for people with allergies.

Need more information? Please complete the contact us (add link) page or send an email to thetallcookielady@gmail.com